What Information We Collect and How We Use It
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We may use the information we collect from you: (1) to send information, respond to inquiries, and/or other requests or questions; (2) process orders and to send information and updates pertaining to orders; (3) send you additional information related to your product and/or service; (4) market to our mailing list or continue to send emails to our clients after the original transaction has occurred; and (5) enable you to participate in special offers and other site features. We may also use personal information for auditing, research, and analysis to improve our services and products (explained below).
How to Modify or Remove Your Information
To modify or remove your data from our database, you can do so in the “My Account” section of our site or contact us directly. Please note that we may retain information about an individual sales transaction in order to service that transaction and for record keeping.
If you have opted-in to receive our email newsletter and want to change your email address or no longer want to receive promotional emails from us, you can modify your preferences in the “My Account” section of our site. Or contact us directly to unsubscribe or modify your details. Be advised that due to email production schedules, you may still receive emails already in the queue.
How We Protect Personal Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
We may release your information if we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights and safety.
We will not sell, trade, lease, or otherwise transfer your personal information to any outside parties for their independent use or benefit without first obtaining your permission.
Service Providers and Vendors
There are times when we may need to make certain personal information about our customers available to companies that perform work on our behalf, such as to provide customer service, process orders, deliver products, manage and enhance customer data, or conduct customer research. These companies are also obligated to protect your personal information.
Third Party Websites
In an attempt to provide our customers and site visitors with increased value, we may include third party links on our site. These linked websites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about the linked websites.
Cookies and Behavioral Tracking
In some of our email messages, we use a “click-through” URL link to content on the website. When you click one of these URLs, you pass through our web servers before arriving at the destination. We may track this click-through data to help us measure interest in methods customers prefer to retrieve information and messages. If you prefer not to be tracked in this way, simply avoid clicking text or graphic links in the email.
We may use pixel tags to tell us what parts of our site customers have visited.
General Data Protection Regulation (GDPR)
California Online Privacy Protection Act
In accordance with CalOPPA, users can visit our site anonymously.
Fair Information Practices
In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur: We will notify users via email within 7 business days of learning of the breach.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible.